Client

A Company with 140 subsidiaries, and more than 72,000 employees across 38 countries – tried to harmonize its Human Resources (HR) functions, the challenges were of a similarly giant scale. High maintenance costs, local controls lacking transparency, inefficient decision-making, under-utilization of resources, manual processes, etc. made it difficult for the company to operate as a global company.

Case

The challenges are:

Location-specific multiple systems leading to unclear top-level reporting, lack of optimum resource utilization. Location-specific processes lacking transparency and automation needs for a global reporting. Disengaged employees, limited outlook, no room for information or best-practices sharing. Limited localized resources for employee learning and training. Difficulties with decision-making, with significant business impact

Our Involvement

ERP solution, which included a data mart, performance management system, staff portal and e-learning application, enabled the following benefits:

Centrally managed single system with minimal maintenance costs, Transparency in the recruitment and employee appraisal processes, which hiring, engaging and rewarding performance based on the right competencies and proven performance

Real-time reporting for higher management and tracking of set goals and objectives, Informed decision-making due to readily available real time reports, Centralized control over HR processes, with flexibility for regions to implement localized changes.

Efficiency improvement for HR functions, Easy sharing of best practices across the various centers, Facilitated learning for common tasks through document sharing and online tutorials, resulting in time and cost savings, Increased employee morale, productivity and engagement